Your Dream Car, Your Perfect Drive
We are Car Connexion, a leading second-hand car dealer in Bournemouth and the surrounding Dorset area. We pride ourselves on offering a diverse selection of quality used vehicles at competitive prices, alongside exceptional customer service.
Our Mission
Our mission is to provide our customers with a seamless and enjoyable car-buying experience. We achieve this through:
- Extensive inventory: We offer a vast selection of vehicles to suit every taste and budget.
- Transparency: All our vehicles are thoroughly inspected and listed with detailed information on specifications, history, and price.
- Customer-focused approach: Our experienced staff is dedicated to understanding your needs and preferences, and will guide you through the process with care and attention.
- Competitive finance options: We partner with leading lenders to offer flexible and affordable financing plans to suit your individual circumstances.
What We Offer
Car Connexion offers a comprehensive range of services to make your car-buying experience effortless:
**Vehicle Search and Selection
- Use our user-friendly online platform to browse and filter our extensive inventory by make, model, price, and specification.
- Our experienced staff can provide personalized recommendations based on your needs and preferences.
**Finance and Payment Options
- Flexible financing plans with competitive rates to fit your budget.
- Part exchange options are available for a smooth and convenient transaction.
- We accept all major credit and debit cards.
**Quality assurance
- Comprehensive pre-purchase inspections to ensure vehicles are roadworthy and free from major defects.
- Minimum 6-month Premium Warranty with Auto Guard included on all vehicles.
**Exceptional Customer Service
- Friendly and knowledgeable staff available to answer your questions and address any concerns.
- Hassle-free and transparent buying process.
Our Values
At Car Connexion, we believe in:
- Integrity: We uphold the highest ethical standards and transparency in all our dealings.
- Customer focus: Our customers are our top priority, and we are committed to exceeding their expectations.
- Quality: We offer high-quality vehicles and provide exceptional customer service.
- Value: We provide competitive prices and transparent financing options.
Exceptional Customer Service
Car Connexion has received an overwhelming number of positive reviews, with customers praising the dealership's exceptional customer service. From the moment they step into the showroom, customers are treated with utmost kindness and professionalism by the sales team, led by Jon and Dave.
Sales Process
Many customers have commended the dealership's efficient and stress-free sales process. The sales team takes the time to understand customers' needs and preferences, providing personalized recommendations and test drives to ensure they find the perfect car.
Honesty and Transparency
One of the standout aspects of Car Connexion is their commitment to honesty and transparency. Customers have praised the sales team for being upfront and open about the car's history, condition, and any minor flaws.
After-Sales Support
The dealership's after-sales support has also received glowing reviews. Customers have reported that any issues or concerns are promptly addressed, with the sales team going above and beyond to ensure customer satisfaction.
One Minor Dispute
However, one reviewer, Adam Penly, has expressed disappointment with the dealership's handling of a minor issue. He reported that he was missing a V5 logbook and had difficulty getting the dealership to provide it. Despite efforts to resolve the issue, Adam felt that the problem was not adequately addressed.
Conclusion
Overall, Car Connexion has demonstrated exceptional customer service, a seamless sales process, and a commitment to honesty and transparency.
