At Ian Farrell Motor Company, we pride ourselves on providing top-quality used cars to our customers in Birmingham, West Midlands. With over 60 years of experience in the motor trade, we have built a reputation for excellence in selecting only the best cars available. Our indoor showroom features an extensive range of second-hand cars from all makes and models, ensuring that we have the right car to suit your needs and budget.
Our Services
We understand that buying a used car can be a daunting task, which is why we strive to make the process as smooth and stress-free as possible. Our team of experts will guide you through every step of the way, from selecting the perfect car to providing exceptional after-sales service. We offer a wide range of services, including:
- 12 months MOT
- Full Service and Warranty
- All cars HPI checked
- Usual dealer facilities available
- Stock updated daily
- Cars bought for cash
- Part exchange welcome
- Finance available
- Indoor Showroom
Our Commitment to Excellence
At Ian Farrell Motor Company, we are committed to providing an exceptional customer experience. We believe that buying a used car should be a hassle-free experience, which is why we offer a no-pressure sales environment. Our friendly and knowledgeable staff will take the time to understand your needs and budget, ensuring that you find the perfect car for you.
What Our Customers Say
Don't just take our word for it! Our customers rave about our exceptional service and commitment to excellence. With a 4.7-star rating on both Google and Auto Trader, our customers praise our friendly and helpful staff, our immaculate cars, and our hassle-free buying experience.
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Exceptional Customer Service
The majority of reviewers have had an excellent experience with Ian Farrell Motor Co, praising the staff's professionalism, helpfulness, and attention to detail. Many have mentioned specific instances where the team went above and beyond to ensure their satisfaction.
Satisfied Customers
Repliers have been impressed with the thoroughness of the MOT and service checks, with some even mentioning that the team remedied issues promptly upon being informed. The selection of vehicles has been highlighted as a particular strength, with many customers expressing confidence in the garage's ability to source high-quality cars.
Additional Features
Several reviewers have appreciated the provision of extras such as fuel, partial MOT, and service, as well as the flexibility to return for future MOT and service appointments. The level of customer service has been consistently high, with reviewers expressing their gratitude for the help and guidance offered by the staff.
Some Room for Improvement
One reviewer has expressed some disappointment with the quality of the car they purchased, citing issues with the 12V socket, rear window heating grid, and bumper clips. However, it appears that these problems were addressed in a timely and satisfactory manner.
