Hollins Hill Cars is a family-run business based in Baildon, West Yorkshire, with over 25 years of experience in the industry. Founded on values of honesty, trust, and value, we pride ourselves on offering a refreshing and personalized car-buying experience.
Quality Used Cars
Our selection of quality used cars caters to diverse needs and budgets. We meticulously handpick every vehicle with a comprehensive safety check and a clear HPI report, ensuring your peace of mind. Our extensive warranty further underscores our commitment to your satisfaction.
Expert Finance Solutions
Our experienced finance team works closely with customers to secure the best possible finance deals. We understand that financing a car can be daunting, so we offer transparent and competitive options to suit your individual circumstances.
Exceptional Customer Service
At Hollins Hill Cars, we prioritize personalized attention and customer satisfaction. Our knowledgeable staff is always ready to answer your questions, guide you through the process, and address any concerns you may have.
Our Services
- Vehicle Sales: Explore our diverse selection of quality used cars from trusted brands.
- Finance Solutions: Get tailored finance plans that fit your budget and needs.
- Part-Exchange: Trade in your old car for a competitive offer towards your new vehicle.
- Vehicle History Reports: Access comprehensive HPI reports for complete peace of mind.
- Warranty: Enjoy peace of mind with our comprehensive warranty coverage on all vehicles.
We pride ourselves on building trust with our customers, and we believe our no-nonsense approach and personalized service set us apart from larger dealerships.
Dealer Performance
The dealership's performance is a mixed bag, with some customers having a positive experience and others facing issues.
Positive Experiences
Several customers have praised the dealership's staff, particularly Dan, for being friendly, professional, and helpful. They have reported receiving detailed information about the vehicles, prompt responses to their questions, and a smooth buying process. Some customers have also appreciated the dealership's willingness to accommodate their requests, such as providing additional information or videos of the vehicle.
Negative Experiences
On the other hand, some customers have reported negative experiences, including poor communication, lack of transparency, and unfulfilled promises. One customer traveled a long distance to purchase a car, only to find that it was not in good condition, and another customer's deposit was canceled without explanation.
Staff Performance
Dan is consistently mentioned as a point of contact who provides excellent customer service. Richard is also mentioned as a helpful staff member. However, some customers have reported poor communication from other staff members.
