Before You Buy, Give Wilsons a Try!
Here at Eastbourne Motoring Centre, we are proud to be a family-owned dealership with over 50 years of experience in the motor trade. Our goal is to provide everything you need to find your perfect new or used car. We specialize in the sale of new and quality used Vauxhall and Suzuki vehicles, backed by our own extensive Aftersales facilities including an MOT/Service/repair centre and retail & trade parts sales. Our friendly and knowledgeable staff are always on-hand to provide any advice you may need, ensuring that you find the perfect vehicle to suit your needs.
Our Services
We offer a wide range of services to make your car-buying experience as seamless as possible. Our services include:
- New and Used Car Sales: We have an extensive range of new and used vehicles from top manufacturers, including Vauxhall and Suzuki.
- Servicing and MOT: Our state-of-the-art servicing and MOT centre is equipped with the latest technology, and our trained technicians are dedicated to providing exceptional service.
- Finance: We offer a variety of finance options to suit your needs and budget, with competitive low-rate finance available on selected vehicles.
- Part-Exchange: Our valuations team can provide you with a free, no-obligation valuation of your vehicle.
- Motability: We are Motability sales specialists for Vauxhall and Suzuki, and we can help you find the perfect vehicle to suit your needs.
Our Commitment to Excellence
At Eastbourne Motoring Centre, we are committed to excellence in every aspect of our business. We are proud to have won several awards, including the National Suzuki Dealer of the Year 2022 Award and the Vauxhall Customer Experience Award 2022. We are also dedicated to giving back to our community, and we have raised over 20,000 for Homes for the Homeless in 2022.
Our Promise to You
At Eastbourne Motoring Centre, we promise to provide you with an exceptional car-buying experience. Our friendly and knowledgeable staff will work with you to find the perfect vehicle to suit your needs and budget. We are committed to providing the highest level of customer service, and we look forward to welcoming you to our dealership.
Overall Experience
The reviews for Eastbourne Motoring Centre (EMC) are overwhelmingly positive, with all 14 reviewers giving top marks (5 stars). The common thread throughout is exceptional customer service, with friendly, helpful, and knowledgeable staff who go above and beyond to ensure a smooth and hassle-free experience.
Staff
The staff at EMC are consistently praised for their professionalism, politeness, and willingness to assist. Ricky, Joe, Kieran, Kienan, Daniel, and Matt are singled out for their excellent service, with one reviewer calling Kienan a "credit to the company". Another reviewer compliments Ricky for being "amazing from the moment we arrived".
Sales Experience
The sales process is also commended, with several reviewers mentioning that they were fully informed and involved throughout. The team at EMC is praised for explaining everything clearly, being patient, and answering all questions promptly. Test drives are also well-received, with one reviewer noting that the salesman, Ricky, was always on hand to answer questions and address concerns.
Communication
Communication is key at EMC, with several reviewers noting the importance of regular updates and clear communication throughout the process. One reviewer praises the staff for keeping them informed and aware of any potential issues, while another mentions that the team was always available to answer questions.
Exceptions
However, one reviewer does note a negative experience, citing poor communication and a lack of professionalism as the reason for giving a low rating (1 star). The reviewer was left waiting for several hours with no updates or communication after dropping off their car for service.
