Your Satisfaction is Our Priority
Colin Ludwell Cars is a reputable and experienced motor dealer, committed to providing a high-quality service to our customers. Our story began over three decades ago, when our founder, Colin Ludwell, decided to take the plunge and set up his own business. With a mechanical background and a passion for the motor trade, Colin knew that he could offer something different. He wanted to create a dealership that prioritized customer service, quality vehicles, and transparency.
Our Vision
At Colin Ludwell Cars, we believe that buying a car should be a stress-free and enjoyable experience. That's why we take the time to get to know each and every one of our customers, to understand their needs and preferences. We don't believe in pushy sales tactics or trying to sell you something you don't need. Instead, we take a consultative approach, working closely with our customers to find the perfect car for them.
Our Services
At Colin Ludwell Cars, we offer a range of services designed to meet your needs. Whether you're looking to purchase a new or used car, we have a comprehensive selection of vehicles to choose from. Our used car stock is carefully curated, with each vehicle undergoes a rigorous inspection to ensure it meets our high standards. We also offer a comprehensive after-sales service, including servicing, repairs, and maintenance.
Our Expertise
With decades of experience in the motor trade, our team is composed of knowledgeable and dedicated professionals. We have a deep understanding of the industry and a passion for delivering exceptional customer service. Our technicians are trained to work on a wide range of vehicles, and we have the latest diagnostic equipment to ensure that any issues are identified and resolved quickly and efficiently.
What Our Customers Say
Don't just take our word for it! Our customers consistently rave about our service, quality vehicles, and friendly team. Take the time to read their reviews and testimonials to get a sense of what sets us apart.
Meet The Team
At Colin Ludwell Cars, we believe that it's our people who make the difference. Meet our team, including Colin, Nick, Adam, and the rest of the crew. We're a passionate group of individuals who are dedicated to delivering the best possible service to our customers.
Meet The Team
Overall Experience
The review highlights a mix of positive and negative experiences with Colin Ludwell Cars. While some customers had excellent experiences, one customer was left feeling frustrated and unhappy due to dishonesty.
Transactional Issues
Some customers experienced issues with the car purchasing process. For example, one customer's husband was initially told they could test drive a car, only to be later told they could not. Another customer's car was serviced, MOT, and pad changes completed before collection, but some issues arose due to the customer's own mistake.
Sales and Customer Service
On the other hand, many customers had a positive experience with Nicola (Nick) Ludwell, the salesman. They praised his professionalism, friendliness, and ability to provide excellent customer service. Customers also appreciated the lack of sales pressure and the welcoming atmosphere of the garage.
Quality of Cars
The reviews suggest that Colin Ludwell Cars offers high-quality used cars. Customers praised the condition of their vehicles and the thorough presentation of the cars on the dealership's website.
