Your Satisfaction is Our Priority
At Holden Group, we pride ourselves on being a family-run business that has been serving the community for over 90 years. Established in 1928, we have grown from a small garage in Hayhill, Norwich, to a renowned dealership offering a wide range of quality new and used cars, servicing, and aftercare across Suffolk and Norfolk. Our values remain unchanged, with the customer at the heart of everything we do.
Our Services
We offer a comprehensive range of services to cater to all your automotive needs. Our New Car Sales department provides a personalized buying experience through our Concierge Service, where our friendly and knowledgeable staff will guide you through the process of selecting the perfect car for you.
Our Used Car Sales department boasts an impressive range of quality used cars, all of which come with a 6-month warranty and a 102-point inspection, ensuring you can buy with confidence.
Our Volvo Service Centre is an approved repairer, offering expert servicing, repairs, parts, and accessories for all Volvo models. Our team of highly trained technicians will ensure your vehicle receives the best possible care.
In addition, we offer SEAT Retail services, providing a range of purchasing, leasing, and motability options on all new SEAT cars.
Our All Makes Servicing department caters to all makes and models, providing expert servicing, MOTs, and repairs. Our team of highly qualified technicians will ensure your vehicle receives the best possible care.
Finance, Warranty, and Protection
We understand that buying a car can be a significant investment, which is why we offer flexible finance options, extended warranties, and additional car protection to ensure your peace of mind.
Why Choose Holden Group?
At Holden Group, we pride ourselves on our traditional values, highly qualified staff, and total transparency in all our dealings. Our commitment to putting the customer first has earned us a reputation as a trusted and reliable dealership.
Overall Experience
The overall experience of customers at Cecil & Larter Bury St Edmunds is extremely positive, with praising comments about the sales team, particularly Tom Crawford, Graham Leggett, and Nathan Scott. Customers have appreciated their helpful, knowledgeable, and professional approach.
Sales Team
The sales team at Cecil & Larter Bury St Edmunds has been consistently praised for their exceptional service. They have been described as helpful, knowledgeable, polite, patient, and friendly. They have been commended for answering all queries and questions with ease and confidence.
Buying Experience
The buying experience at Cecil & Larter Bury St Edmunds has been described as pleasant, hassle-free, and efficient. Customers have appreciated the lack of pressure and hard sell, and have felt welcome and reassured throughout the process.
Communication
Communication skills of the sales team have been praised, with customers appreciating their clear explanations of the car's features and buying options. The team has also been commended for their excellent hospitality and welcoming nature.
