Drive Away with Confidence
Lightcliffe Skoda is a reputable dealership located in Warrington, Cheshire, with years of experience in providing exceptional customer service and expertise in the Skoda brand. Our team of knowledgeable and approachable staff are dedicated to ensuring that every customer leaves our dealership feeling satisfied and confident in their vehicle.
Our Services
At Lightcliffe Skoda, we offer a wide range of services designed to cater to the needs of our valued customers. From new and used car sales to aftersales services, our team is committed to providing exceptional customer service and ensuring that every vehicle that leaves our dealership is of the highest quality.
New and Used Car Sales
Our extensive range of new and used Skoda vehicles is carefully selected to cater to various tastes and budgets. Whether you're looking for a new Skoda Enyaq or a reliable used Skoda Kodiaq, our knowledgeable sales team is always happy to assist you in finding the perfect vehicle.
Finance and Leasing
We also offer a range of finance and leasing options to make purchasing a new vehicle more affordable. Our team can guide you through the process, helping you to find a finance package that suits your budget and needs.
Aftersales Services
Our aftersales department is equipped to provide top-notch maintenance and repair services for your Skoda vehicle. Our team of qualified technicians use genuine Skoda parts to ensure that your vehicle runs smoothly and efficiently.
Our Team
Meet the dedicated team at Lightcliffe Skoda:
- Nick Price, General Manager
- Liam Kenealy, General Sales Manager
- Neil Preston, Aftersales Manager
- Damon Tew, Parts Manager
- Steve Lambert, Contract Hire and Leasing Manager
- Karl Davis, Transport Manager
- Britta Mathers, Dealership Accountant
- Jamie Oliver, National Used Car Buyer
- Ben Blandford, Senior Sales Executive
Our Commitment
At Lightcliffe Skoda, we are committed to providing exceptional customer service and ensuring that every customer has a positive experience. We strive to go the extra mile to deliver outstanding results and build long-lasting relationships with our valued customers.
Get in Touch
If you have any questions or would like to learn more about our services, please do not hesitate to contact us. You can reach out to us by phone, email, or by visiting our dealership in person.
Overall Experience
The majority of reviewers had a positive experience with Skoda, praising their excellent customer service, knowledgeable staff, and seamless process. Many reviewers specifically mentioned their salesperson, Lewis, who was consistently described as helpful, professional, and went above and beyond to ensure their satisfaction.
Retail Experience
Reviewers reported a great experience with Skoda in terms of retail. They appreciated the straightforward sales process, with salespeople keeping them informed throughout the purchase. Many reviewers praised the staff's ability to explain features and benefits of the cars, making it easier for them to make a decision.
After-Sales Service
However, one reviewer reported a poor after-sales experience, citing unresolved issues with their new car's paintwork and bodywork. They expressed disappointment with the Sales Manager's lack of effectiveness in resolving the problems.
Telephone Customer Services
One reviewer was dissatisfied with Skoda's telephone customer services, reporting that their calls were frequently answered by an automated system and that they had to wait a long time to speak to a human representative.
Conclusion
In summary, the majority of reviewers had a positive experience with Skoda, praising their excellent customer service, knowledgeable staff, and seamless process. However, one reviewer reported a poor after-sales experience, and another was dissatisfied with the telephone customer services.
