Find your perfect car, today!
Welcome to Blackbrook Road Autocentre
At Blackbrook Road Autocentre, we pride ourselves on being the go-to used car dealer in Fareham, Hampshire. With a vast range of quality used cars to suit every need and budget, we are dedicated to providing our customers with a hassle-free car buying experience.
Our Story
We have been established in the Fareham area for many years, and our reputation for providing excellent customer service and competitive pricing has earned us a loyal customer base. Our team of friendly and knowledgeable staff are always happy to help you find the perfect car to suit your lifestyle and budget. Whether you're a first-time buyer or an experienced car owner, we are confident that we have the right car for you.
Our Services
We offer a wide range of services to make your car buying experience as smooth as possible. From our extensive range of used vehicles to our flexible finance options and part exchange services, we are committed to providing our customers with a hassle-free experience.
Used Vehicle Sales
We have a vast range of quality used cars to suit every budget and lifestyle. From compact city cars to family-friendly SUVs, we are confident that we have the right car for you. Our stock list is updated regularly, so if you don't see what you're looking for, please don't hesitate to contact us.
Finance
We understand that buying a car can be a daunting experience, which is why we offer flexible finance options to suit every budget. Our team of finance experts will work with you to find a payment plan that suits your needs.
Part Exchange
If you're upgrading or downsizing, we offer a part exchange service that allows you to trade in your old car for a newer model. Our team will provide you with a fair market value for your vehicle, and we can even provide you with a better deal if you choose to part exchange.
Warranty
We believe in providing our customers with peace of mind, which is why we offer a comprehensive warranty on all of our used vehicles. Our warranty covers parts and labor for a specified period, giving you confidence and protection in your purchase.
Our Promise
At Blackbrook Road Autocentre, we are committed to providing our customers with a hassle-free car buying experience. We promise to listen to your needs, provide you with expert advice, and help you find the perfect car to suit your lifestyle and budget.
Overall Impression
The majority of reviews about this used car dealership are overwhelmingly positive, with 10 out of 11 reviewers giving the dealership a 5-star rating. The reviews praise the dealership's friendly and professional staff, who are described as "honest", "nice", "polite", and "knowledgeable". The reviewers also appreciate the dealership's willingness to go above and beyond to ensure customer satisfaction, such as dropping off a car to a reviewer's house or allowing them to borrow a car for the day while theirs was being repaired.
Customer Service
Many reviewers commend the dealership's customer service, describing it as "absolute amazing", "exceptionally kind", and "great". They highlight the staff's willingness to help, including speaking to their own mechanic and taking the time to source a specific car. Reviewers also appreciate the dealership's transparent and honest approach, with one reviewer stating that the staff were "not pushy with trying to sell cars".
Repair and Maintenance
One reviewer had an issue with their car's coolant level dropping, but the dealership quickly identified the problem and replaced a faulty component. Reviewers appreciate the dealership's willingness to take responsibility for any issues and make amends.
Buying Experience
Reviewers describe the buying experience as easy and efficient, with many highlighting the dealership's fast and friendly service. They appreciate the wide range of cars available, including mainly small and economical models, and the staff's willingness to help find the right car for the customer.
Conclusion
Overall, the reviews suggest that this used car dealership is an excellent choice for anyone looking for a hassle-free and customer-focused car-buying experience.
