Sell Your Car with Confidence, Buy with Peace of Mind
At We Buy Cars Sussex, we pride ourselves on being the go-to destination for buying and selling used cars in Sussex. With a team of experts who are passionate about providing an exceptional customer experience, we strive to make the car buying and selling process as smooth and hassle-free as possible. Our company, registered in England and Wales, has been serving the local community for years, and we take great pride in our reputation for excellence.
Our Services
We offer a comprehensive range of services designed to cater to the diverse needs of our customers. Whether you're looking to sell your car or buy a high-quality used vehicle, we've got you covered. Our Mobile Buying Service allows you to sell your car from the comfort of your own home, at a time that suits you, 7 days a week. Our experienced team will provide you with a free, no-obligation valuation, and if you're happy with the price, we'll pay you on the spot.
Our used car stock is meticulously maintained, and we have a wide range of vehicles to choose from, including 4x4, Convertible, Coupe, Estate, Hatchback, Saloon, Van, and Sports cars. We also offer a range of finance options, carefully tailored to fit your budget and requirements. Our expert finance team will work with you to find a solution that suits you, and we offer flexible repayment plans to spread the cost of your new car.
Why Choose Us?
At We Buy Cars Sussex, we understand that buying or selling a car can be a daunting experience, which is why we've designed our service to be hassle-free and straightforward. We pride ourselves on our transparency, and we'll never surprise you with hidden fees or admin costs. Our team is dedicated to providing an exceptional customer experience, and we're committed to making sure you drive away in your new car with a smile on your face.
Our Mission
Our mission is to provide an unparalleled level of service to our customers, exceeding their expectations and building long-term relationships. We're passionate about being the first choice for buying and selling used cars in Sussex, and we're dedicated to making the car buying and selling process as seamless and enjoyable as possible.
Disappointing Experiences
Several reviewers reported extremely poor customer service and dishonest practices. Lucy Wilton claimed that the dealership ignored her inquiries and failed to honor their agreements, leading to a horrific buying experience. J. Ag shared a similarly dreadful experience, alleging that the dealership sold him a faulty car with hidden flaws, ignored his concerns, and failed to repair the issues under warranty.
Positive Experiences
However, several reviewers praised the dealership for its friendly, helpful, and efficient service. Keith Baldock, Jonathan Hyde, Akos Leidl, Lily, Heidi, Andy Collom, Dc Drums, Gavin Horton, S. Stephanou, Kerry Chaston, and Rebecca S. all shared glowing reviews, highlighting the staff's willingness to assist, provide clear information, and ensure a smooth transaction.
Key Issues
Some common criticisms include: being ignored or pushed around by sales representatives, being sold faulty cars, and encountering poor communication and lack of transparency.
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