Find your perfect ride with us!
At Grays Garage, we are a family-run, independent garage located in Wharf Street, Warwick, and we take pride in being one of the most trusted and reliable garages in the area. Since 1948, we have been serving the local community, providing top-quality used cars, vans, and Fiat servicing and spare parts. As of October 2023, we are also an officially appointed Dodge Ram UK dealer, offering a wide range of new and quality used cars from various makes.
Our Services
We understand that purchasing a vehicle is a significant investment, and that's why we strive to provide exceptional service to our customers. Our team of experts is dedicated to ensuring that you find the perfect vehicle that meets your needs and budget. We offer a comprehensive range of services, including:
- Vehicle sales: We have an extensive collection of used cars and vans, including fiat and dodge ram models, to suit every taste and budget.
- Servicing: Our state-of-the-art service centre is equipped to handle all types of servicing, MOT, and repairs for all makes and models.
- Parts and accessories: We stock a vast range of genuine Fiat spare parts and Mopar accessories, ensuring that you can find the right components for your vehicle.
Our Commitment
At Grays Garage, we are committed to providing an exceptional customer experience. We believe in building long-term relationships with our customers, and we strive to ensure that every interaction with us is hassle-free, efficient, and friendly. Our team is dedicated to providing expert advice, guidance, and support throughout the entire buying process, from finding the perfect vehicle to after-sales care.
About Our Business
Grays Garage Ltd is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). As a credit broker, we can introduce you to a selected panel of lenders, including manufacturer lenders linked directly to the franchises we represent. Our approach is to secure the best deal you are eligible for from our panel of lenders, taking into account both interest rates and other contributions.
Overall Service
The reviews demonstrate a mixed experience at Grays, with some customers reporting excellent service and others encountering issues with their interactions.
Positive Comments
Customers praise the friendly, human, and personal service they receive from the team, including Mikey. They highlight the garage's helpful and efficient attitude, with some feeling valued and appreciated as customers. The reviews also mention the convenience of services such as booking appointments, complimentary extras like washes and vacs, and the overall value for money.
Negative Comments
On the other hand, one customer, Simon Jackson, had a terrible experience, reporting poor service and being charged for repairs that were not completed to their satisfaction. They felt that their issues were not taken seriously and were told they could not be seen for six weeks.
Summary of Reviews
The review shows a broad range of experiences, with some customers having their expectations exceeded and others leaving with negative impressions. The inconsistency in service might suggest that Grays has room for improvement in certain areas.
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