Drive Away with Confidence
At Research Garage Group, we're passionate about providing exceptional customer service and ensuring that our customers have a fantastic experience every time they interact with us. Our team is dedicated to providing a warm and welcoming environment, and we strive to make every customer feel valued and respected.
Our Services
We're proud to offer a comprehensive range of services to cater to all your automotive needs. From new and used car sales to aftersales support, we've got you covered. Our expert team will guide you through the entire process, ensuring that you find the perfect vehicle that meets your needs and budget.
Our services include:
- New and used car sales for a range of leading brands, including Fiat, Alfa Romeo, Jeep, Abarth, and Peugeot
- Aftersales support, including servicing, MOTs, and vehicle maintenance
- Part exchange valuations and finance options to suit your budget
- Test drives and vehicle demonstrations
- Vehicle rental and leasing options
- Motability scheme support
Our Facilities
We're proud of our state-of-the-art facilities, designed to provide a comfortable and welcoming environment for our customers. Our showrooms are equipped with free Wi-Fi, comfortable seating areas, and refreshments, ensuring that you feel at home while browsing our extensive range of vehicles.
Our Expertise
With years of experience in the automotive industry, our team is dedicated to providing expert advice and guidance to help you make an informed decision. We'll take the time to understand your needs and provide personalized recommendations to ensure that you find the perfect vehicle.
Our Commitment
At Research Garage Group, we're committed to providing exceptional customer service, ensuring that every interaction with us is a positive one. We believe in building long-term relationships with our customers, and we're dedicated to making sure that you have a fantastic experience every time you visit us.
Service Experience
Research Garage (Nuneaton) has received a mixed bag of reviews from customers. On the positive side, several customers have praised the helpful and knowledgeable staff, particularly Ashley, Olivia, and Craig. They have also commended the cleanliness and organization of the dealership, with one customer noting that the coffee machine areas were clean and there was plenty of comfortable seating.
On the negative side, there have been several complaints about poor service. One customer was refused help and left stranded with their young son, while another family was left stranded in the car park without any assistance after their car broke down. Another customer had a poor experience with the dealership's warranty, citing unhelpful staff and a lack of consideration for their inconvenience.
Product Quality and Durability
One customer had a frustrating experience with a new Audi S3, reporting numerous problems with the car since purchase. However, another customer was happy with their purchase of a used Abarth 595, which was prepared to a high standard and came with a warranty and MOT.
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