Drive away in your dream car today!
About Us
Here at Norton Way Group, we are proud to be a trusted dealership group with locations in Hertfordshire and London. With a commitment to providing exceptional customer service and a passion for the automotive industry, we strive to deliver an unparalleled car buying experience.
Our extensive range of new and used vehicles from leading manufacturers such as Honda, Mazda, Nissan, Peugeot, MG, Kia, and Citroen ensures that we have something to suit every taste and budget. Whether you're looking for a sleek city car, a spacious family vehicle, or a rugged off-road adventurer, our knowledgeable and friendly staff are on hand to guide you through our impressive inventory.
Our Services
At Norton Way Group, we understand that buying a car is just the beginning. That's why we offer a comprehensive range of aftersales services, including servicing, MOTs, and bodyshop repairs. Our state-of-the-art facilities and highly trained technicians ensure that your vehicle receives the highest level of care and attention.
Our Commitment to You
Here at Norton Way Group, we are dedicated to providing an exceptional customer experience that exceeds your expectations. Our mission is to build lasting relationships with our customers, based on trust, transparency, and a passion for delivering exceptional service.
Our Story
With a rich history and a strong presence in the local community, Norton Way Group has established itself as a trusted and respected name in the automotive industry. Our team of experienced professionals is dedicated to delivering outstanding customer service and ensuring that every interaction with our dealership group is a positive one.
Overview of Norton Way Group in Letchworth Reviews
Positive Experiences
The majority of the reviews highlighted the exceptional customer service provided by the sales team, particularly Katie Hodgkinson, Michael George, Krishan, and Simon. Many reviewers praised the staff's professionalism, knowledge, and attention to detail, making the car-buying experience smooth and stress-free.
Staff Praise
Several reviewers commended specific staff members for their excellent service, including Katie Hodgkinson, Michael George, Krishan, Simon, Jamie, Josh, Chris, and Alex. These staff members were described as helpful, knowledgeable, and courteous, ensuring a positive experience for customers.
Vehicle Quality and Presentation
Many reviewers were satisfied with the quality and presentation of their purchased vehicles, with some mentioning that the cars were exactly as described and in excellent condition.
Disappointment and Distrust
One reviewer, Tim Amor, had a negative experience with Norton Way Honda, citing issues with the used car they purchased, including a faulty brake calliper and water ingress problems. They felt misled by the dealership and eventually rejected the vehicle, leading to a loss of trust in the Honda brand.
Be the first to review Chiswick Honda.
Write a Review
