At Michael Wicks Garage, we pride ourselves on being a family-run business with a rich history dating back to 1818. With over 40 years of experience in the industry, we have built a reputation for providing exceptional customer service and a wide range of services to meet the needs of our valued customers.
Our Range of Services
At Michael Wicks Garage, we offer a comprehensive range of services to cater to all your vehicle needs. Our expert technicians are trained to repair and maintain all makes of vehicles, from cars to light commercial vehicles. Our services include:
- *Full Servicing and Repairs*: Our experienced technicians are equipped to handle any repair or maintenance work required by your vehicle.
- *Accident Repair Centre*: Our state-of-the-art facility is designed to provide top-quality service, ensuring a precise match of the original paint job. We use only the latest technology and equipment to guarantee a flawless finish.
In addition to our mechanical services, we also offer a wide range of vehicles for sale, ranging from used cars to vans. With a vast selection of makes and models, we are confident that you will find the perfect vehicle to suit your needs and budget. Our experienced sales team is dedicated to providing personal attention and guidance to ensure that you make an informed decision.
Our History
As a family-run business, we take great pride in our heritage, dating back over 200 years. Our ancestors were pioneers in the motor trade, providing innovative solutions to meet the demands of the industry. Over the years, we have evolved to meet the changing needs of the industry, always staying true to our core values of quality, reliability, and exceptional customer service.
Meet Our Team
At Michael Wicks Garage, we are a close-knit family who work together to provide the best possible experience for our customers. Our team is comprised of experienced professionals, including skilled technicians, sales experts, and administrative staff. We are committed to providing fast, efficient, and courteous service, ensuring that our customers feel welcome and valued.
Why Choose Us?
At Michael Wicks Garage, we are dedicated to exceeding customer expectations by providing a range of services that meet the unique needs of each individual. Whether you require routine maintenance, repairs, or a new vehicle, we are here to assist you every step of the way. We pride ourselves on our:
- *Expertise*: Our skilled technicians have years of experience in the industry, ensuring that your vehicle receives the highest level of care and attention.
- *Excellence in Service*: We strive to provide exceptional customer service, ensuring that you feel valued and respected throughout your experience with us.
- *Quality Reputation*: With over 40 years of experience, we have built a reputation for quality and reliability, earning the trust of our customers and the community.
Contact Us
If you have any questions or require assistance with your vehicle, please do not hesitate to contact us. You can reach us by phone at 01945 578948 or by email at sales@michaelwicksgarage.co.uk. We look forward to serving you.
Positive and Negative Experiences at Michael Wicks Garage
Some of the reviewers have had extremely positive experiences with Michael Wicks Garage, praising the staff for their friendly and competent service, the speed and efficiency of the process, and the quality of the cars they have purchased. On the other hand, a few reviewers have reported negative experiences, citing issues with the condition of the cars, the lack of transparency about the car's history, and frustrating communication and refund policies.
Overall Quality and Preparation of Vehicles
Reviewers who have had positive experiences praise the condition of the cars they have purchased, with some mentioning that the vehicles were immaculately clean and well-maintained. However, one reviewer reported finding a car with a dent and oil spillage, and another reviewer mentioned that the car they purchased had been in the garage's yard for a long time, leading to several issues with the vehicle.
Refund and Return Policy
One reviewer was unhappy with the garage's refund policy, which they claimed did not inform them that the deposit was non-refundable. Another reviewer reported having to deal with several issues with their car, which they believe was further exacerbated by the garage's reluctance to provide a refund.
Staff and Customer Service
However, many reviewers have praised the staff at Michael Wicks Garage for their friendly, courteous, and professional service. Some reviewers have mentioned that the staff took the time to explain the car's features and history, and offered help and support when needed.
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