Your one-stop shop for nearly new cars
Nestled in the heart of Sunderland, Tyne and Wear, Sunderland Car Centre stands as a trusted source for quality used cars and exceptional financing solutions. Established with a vision to empower our customers and provide exceptional value, we have built a reputation for honesty, transparency, and customer-centricity.
Our Expertise
At Sunderland Car Centre, we specialize in offering a comprehensive range of services to cater to every stage of your car-buying journey. Our experienced team meticulously handpicks each vehicle, ensuring exceptional quality and value for money. We offer:
Extensive Selection
Browse through our diverse selection of quality used cars from trusted brands like Renault, Peugeot, Suzuki, Citroen, Hyundai, Mazda, Nissan, Vauxhall, Ford, Toyota, Skoda, and Seat. We have something to cater to every taste and need.
Competitive Financing Packages
We understand that financing a car can be daunting, which is why we offer competitive car finance options to fit your budget. Our flexible plans and low-interest rates make acquiring your dream car a seamless and straightforward process.
Quality Warranties
At Sunderland Car Centre, we go the extra mile to ensure your peace of mind. Our comprehensive warranty options cover various components and offer excellent cover for unforeseen mechanical breakdowns.
Here's what you get with our warranties
- Cars over 1,000: Coverage for engine, gearbox, drive system, electrical system, brakes, steering, cooling system, and casings.
- Cars over 1,500: Additional coverage for timing belt, differential, clutch, and propshaft.
- Cars up to 10 years old/100,000 miles: Comprehensive coverage for engine, gearbox, timing belt, turbo, drive system, brakes, steering, cooling system, fuel system, suspension, wheel bearings, clutch, electrical system, and casings.
- Ultimate Protection: This plan covers all mechanical and electrical components, including wear and tear, diagnosis, and battery cover.
Your trusted partner for quality used cars and exceptional financing solutions, Sunderland Car Centre awaits you!
Disappointing Experiences
Many customers have had negative experiences with Sunderland Car Centre. One reviewer, Simon Cowan, was left feeling frustrated after being told to "forget it" when they declined to pay for a car in full upfront. Claire Fullerton had a disturbing experience with a car that developed noises and stopped working, despite having passed its MOT just days prior. Vicky's car conked out on the way home, and she was left feeling misled by the company's promises.
Ruthless Sales Tactics
Some reviewers have accused the company of using ruthless sales tactics. Louise Wilkin alleges that the company sells clocked cars and then threatens customers for leaving negative reviews. This mentality is unacceptable and casts a shadow over the company's reputation.
Exceptional Service
However, there are also several positive reviews. X. Chill had an excellent experience with delivery and MOT, praising the polite and helpful staff. David Hammond and Paul Vaughan both received top-notch service when they encountered issues with their cars, with the staff going above and beyond to resolve the problems.
Variable Quality
The quality of the cars sold by Sunderland Car Centre seems to vary greatly. While some reviewers have reported no issues with their vehicles, others have had serious problems. Andrew B's experience with a Peugeot 207 was particularly frustrating, as the car broke down just two weeks after purchase.
Mixed Verdict
Overall, Sunderland Car Centre appears to be a mixed bag. While some customers have had excellent experiences, others have been left feeling disappointed or even deceived. It's essential for potential customers to thoroughly research the company and inspect the cars before making a purchase.
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