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At Langley Motors, we are a family-run business that has been providing quality used cars to the public and local businesses for over 40 years. Our reputation is built on selling reliable and affordable vehicles, backed by an exceptional after-sales service that gives our customers complete peace of mind. We are based in Langley village, near Slough, Berkshire, and offer a wide range of vehicles to suit every need and budget.
Our Story
Since 1980, we have been committed to providing exceptional customer service, building long-lasting relationships with our customers, and maintaining the highest standards of quality and integrity in our business practices. As a family-run business, we take pride in our history and experience, which spans over five decades. Our team of experts is dedicated to ensuring that every customer leaves our showroom feeling satisfied and confident in their purchase.
Our Services
At Langley Motors, we offer a range of services designed to make buying a used car as hassle-free and enjoyable as possible. We understand that every customer is unique, which is why we tailor our services to meet individual needs. Whether you're looking to part-exchange your current vehicle, require financing options, or need guidance on finding the perfect car, our friendly and knowledgeable team is here to help.
Part Exchange
We offer part-exchange, which allows you to use the value of your old car as part of the payment for your new car. Our experienced team will assess the value of your vehicle and provide a fair and competitive trade-in price.
Finance Options
We offer competitive finance options, provided by a verified company, to help make your dream car more affordable. We understand that budget is a crucial factor when buying a car, and our financing options are designed to be flexible and tailored to your needs.
Warranty
At Langley Motors, we are committed to providing our customers with complete peace of mind. That's why we offer a comprehensive warranty on all our vehicles, giving you confidence in your purchase and protection against unexpected repair costs.
Visit Us
Our showroom is open 7 days a week, and our friendly team is always happy to welcome you and answer any questions you may have. We're conveniently located in Langley village, near Slough, Berkshire, and just a short drive from Heathrow Airport, Langley Train Station, and major motorway junctions.
Reviews of Langley Motors
The majority of the reviews regarding Langley Motors are overwhelmingly negative. Several customers have reported purchasing vehicles from the garage, only to discover issues with the cars shortly after. Some of these issues included faulty gearboxes, poor communication, and a lack of responsibility from the garage.
Purchase Experience
Many reviewers have expressed dissatisfaction with their purchase experience at Langley Motors. Some have described the communication as poor, while others have reported being treated with hostility. Several customers have claimed that the garage was uncooperative in resolving issues with their vehicles.
Quality of Vehicles
The quality of vehicles sold by Langley Motors has also been questioned. Some reviewers have reported finding faults with their vehicles shortly after purchase, including issues with the gearbox. This has led to frustration and financial loss for customers.
Customer Service
Many reviewers have highlighted concerns about the customer service provided by Langley Motors. Some have described feeling ignored or dismissed, while others have reported being treated with hostility. This has led to a loss of trust and confidence in the garage.
Action to be Taken
In light of these reviews, it is essential to exercise extreme caution when considering purchasing a vehicle from Langley Motors. Potential customers should thoroughly inspect the vehicle, request a warranty or guarantee, and consider purchasing from other dealerships.
Responsiveness
It is also crucial to ensure that the garage is responsive and communicative. Potential customers should request contact information and details about the garage's policy on fixes and refunds.
Recommendations
Based on these reviews, we would not recommend purchasing a vehicle from Langley Motors. Instead, customers should consider other options that offer better quality vehicles, better customer service, and a more amenable approach to resolving issues.
