Your Satisfaction is Our Top Priority - Come and Visit Us Today!
At Kent Quality Car Centre, we pride ourselves on being a used car dealership that offers premium quality vehicles at competitive prices. Our mission is to provide an exceptional customer experience, ensuring that our customers drive away in a vehicle that meets their needs and exceeds their expectations.
Our Services
We understand that buying a used car can be a daunting task, which is why we strive to make the process as seamless and hassle-free as possible. Our team is dedicated to ensuring that our customers receive the best possible service, from test-driving a vehicle to finalizing the sale.
Our showroom is filled with a diverse range of used cars, featuring all makes and models at competitive prices. We offer a comprehensive range of services, including competitive finance packages, full HPI certificates, and comprehensive warranties up to 24 months. We also accept all major debit and credit cards, with an option to pay using a credit card with a 2% charge.
Our Commitment
At Kent Quality Car Centre, we are committed to providing the highest level of customer service and ensuring that our customers drive away in a vehicle that meets their needs. We understand that every customer is unique, which is why we take the time to understand their requirements and tailor our services accordingly.
Our team is dedicated to providing a personalized service, ensuring that our customers feel valued and respected throughout the buying process. We take pride in our transparent approach, ensuring that our customers are fully informed about the vehicle's history, condition, and any necessary maintenance or repairs.
Our Facilities
Our showroom is located in Wateringbury, Maidstone, Kent, making us easily accessible from all directions. Our facilities are designed to provide a welcoming and relaxed atmosphere, allowing our customers to browse and test-drive vehicles at their leisure.
Our Hours of Operation
We are open 7 days a week, allowing our customers to visit us at a time that suits them best. Our hours of operation are:
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 6:00 PM
- Sunday: 10:00 AM - 4:00 PM
Contact Us
If you would like to know more about our vehicles or services, please do not hesitate to contact us. You can reach us by phone on 01622 817 222 or email kqcc05@gmail.com.
Poor Quality Cars and Services
Reviewers have shared their disappointing experiences with Kent Quality Car Centre, with most rating the car dealership as 1-star. Numerous issues were reported with the cars, including dead batteries, punctures, and mechanical problems. Some reviewers even claimed that the cars had incomplete service history, and MOTs were not properly carried out.
Fake 5-Star Reviews?
One 5-star review stands out, but it seems suspicious. The reviewer praised the salesman, Atiq, as "fantastic" and "rare" in their helpfulness. However, most reviewers have had negative experiences, which raises concerns about the authenticity of this review.
Warranty and Refund Issues
Several reviewers reported issues with the warranty and refunds. One reviewer was told that the warranty did not cover any repairs before the purchase date. Another reviewer was ignored when requesting an offer towards rectifying the issues with their car.
Communication and After-Sales Service
Kent Quality Car Centre has been criticized for poor communication and after-sales service. Reviewers were often met with resistance when trying to resolve issues, and some were even told it was their own fault.
Be Wary
In light of these reviews, potential buyers should exercise caution when dealing with Kent Quality Car Centre. It seems that the dealership's priority is profit over customer satisfaction, and reviews suggest that the cars sold are often of poor quality.
