Drive away with complete peace of mind
At AvailableCar, we pride ourselves on being a family-run business that offers a hassle-free car buying experience. With two car supermarkets located in Castle Donington and Sutton-In-Ashfield, we've been helping people find their perfect vehicle since 2002. Our family values are at the heart of our business, and we strive to provide a friendly and accommodating service to all our customers.
Our Services
We offer a wide range of services to make your car buying experience as smooth and stress-free as possible. Our huge selection of over 1,000 used cars from various manufacturers means you're sure to find the perfect vehicle to suit your needs and budget. Our popular models include electric and hybrid vehicles, family vehicles, sport vehicles, and city cars.
We understand that buying a car can be a daunting task, which is why we're here to help you every step of the way. Our knowledgeable and friendly sales team will guide you through the process, and our competitive finance options mean you can drive away in your new car with confidence. We also offer part-exchange services, where you can get a valuation for your current car in just a minute.
Our Commitment to You
At AvailableCar, we're committed to providing our customers with complete peace of mind. We believe in transparency and honesty throughout the entire buying process, which is why we offer a unique price promise and a 5-star customer care team to help with any queries or concerns you may have.
Our Promise
We're dedicated to making your car buying experience as hassle-free as possible. With our relaxed showrooms and online browsing options, you can take all the time you need to find the perfect car. And with our " Reserve for 99" option, you can secure your dream car online or in-store.
Why Choose AvailableCar
- We're a family-run business with family values at our heart
- We offer a hassle-free car buying experience with competitive finance options
- We have a huge selection of over 1,000 used cars from various manufacturers
- We provide a unique price promise and 5-star customer care team
- We have a reputation for friendly customer service and transparency throughout the buying process
Lack of Assistance from After-Sales Team
Several customers have reported poor after-sales service, including delayed appointments, lack of rental options, and unhelpful staff. For example, Nicole Elin Hodgkinson had to wait two weeks for an appointment and was told to limit the use of her car, causing her husband to lose earnings for over a week.
Pleasant Buying Experience
On the other hand, many customers have reported a positive buying experience at Available Car. Richard Lee and Paul Mallatratt praised the wide selection of cars, helpful staff, and flexible approach to purchasing. Andrew Lowe noted that the dealership allowed for a relaxed and unhurried viewing experience.
Quality of Cars and Test Drives
While some customers have reported issues with the quality of cars, such as Alan Phillips, who received a V5C for the wrong car, others have praised the cleanliness and condition of the vehicles. Rebecca Manship noted that the cars were unlocked and allowed test drives, which was especially helpful in finding the right vehicle.
Organizational Issues and Unavailability of Cars
Availability and organizational issues have caused frustration for some customers. Ms. Law had to cancel her purchase due to delays in preparing the vehicle, and Jon Fox was frustrated by the lack of a better offer from the sales team. Nicole Elin Hodgkinson also reported that her husband was unable to collect the car on the agreed-upon date due to an engine failure issue.
