Experience You Can Trust: Where Quality Meets Value
Welcome to John Clark Motor Group, a family-run new and used car dealer group in Scotland. With over 50 years of experience, we pride ourselves on delivering exceptional customer service, representing 15 major automotive manufacturers, and providing an extensive range of new cars and used cars for sale, as well as fantastic servicing and parts options.
Our History
Starting its journey over 50 years ago, our automotive business has grown from strength to strength, operating 37 car dealerships in Scotland and employing over 1300 members of staff. Our Chairman, John Clark, had a vision to provide customers with a trusted and reliable source for their motoring needs, and we continue to uphold that vision to this day.
Our Services
At John Clark Motor Group, we offer a diverse range of services to cater to all your motoring needs. Whether you're looking to test drive a new car, locate new and used cars for sale, or book a service, our friendly and knowledgeable staff are here to assist. We also proudly serve business and Motability customers, offering fantastic finance options on new car and van leasing.
Our Locations
With car dealerships located across Scotland, including Aberdeen, Edinburgh, Dundee, Fife, Elgin, and many more, your nearest new & used car dealer is sure to be located close by. Our experienced sales and service teams are waiting to hear from you, so why not visit your nearest John Clark car dealer today?
Why Choose Us?
With 50 years of experience, our knowledgeable and manufacturer-trained staff are here to help. We represent 15 automotive brands, offering our customers great choice and value on new and used vehicles. As a family-owned business, we care about delivering exceptional customer service, ensuring that you receive the best possible experience when purchasing or servicing your vehicle.
Electric Car Store
We are committed to sustainability and offer a range of electric vehicles from leading manufacturers. Our Electric Car Store is dedicated to providing customers with the best electric vehicle options, making the transition to eco-friendly driving easy and convenient.
Sustainability
At John Clark Motor Group, we are dedicated to reducing our environmental impact. We strive to minimize waste, reduce energy consumption, and promote sustainable practices throughout our business operations.
Poor Customer Service Experiences
Several reviewers expressed dissatisfaction with the customer service they received from John Clark Motor Group. They reported issues with communication, lack of help, and unprofessional behavior from staff members.
Issues with Vehicle Sales and Servicing
Some reviewers experienced problems with their vehicle purchases, including damaged goods, incomplete services, and misleading information about vehicle history and warranty. They reported difficulties in resolving these issues with the company.
Disappointing Sales Experience
A few reviewers had poor experiences with sales staff, citing disinterested, unhelpful, and even rude behavior. They felt neglected and unvalued as customers.
Positive Experiences
On the other hand, some reviewers had positive experiences with specific staff members who provided excellent customer service, going above and beyond to help them. They praised the staff's responsiveness, helpfulness, and professionalism.
Bodyshop Services
One reviewer had a positive experience with the Dundee Bodyshop, which provided exceptional service despite the challenges of the COVID-19 pandemic.
