Quality Vehicles, Exceptional Service, Unbeatable Value
At HSH Motor Group, we are passionate about providing exceptional customer service and an unparalleled car buying experience. As a family-owned business established in 1991, we have built a reputation for excellence in the automotive industry. Our mission is to make buying and servicing your vehicle as easy and affordable as possible, while treating you with the respect and care that you deserve.
Our Story
As one of the UK's top Honda dealership groups, we have grown in size and reputation over the years. However, we remain committed to our core values of providing exceptional customer service, transparency, and integrity. Our team of experienced professionals is dedicated to ensuring that every customer leaves our dealership feeling valued and satisfied.
Our Services
At HSH Motor Group, we offer a wide range of services to cater to your every need. From new and approved used vehicles to servicing and Motability, we have got you covered. Our state-of-the-art facilities and advanced technology enable us to provide efficient and effective solutions for all your automotive requirements.
Our services include:
- New and approved used vehicles from top brands like Honda, MG, Omoda, and Jaecoo
- Servicing and maintenance for all makes and models
- Motability solutions for customers with disabilities
- Cosmetic repair and refurbishment services
- Part-exchange and vehicle valuation services
- 24/7 online digital showroom for convenient car buying
Our Promise
At HSH Motor Group, we promise to provide you with an exceptional car buying experience. We will always go the extra mile to ensure that you are completely satisfied with our services. Our goal is to build long-term relationships with our customers, and we strive to exceed your expectations at every touchpoint.
Dealership Experience
The dealership experience was a mixed bag, with some customers reporting excellent service while others were left disappointed.
Positive Experiences
Several customers praised the helpfulness and professionalism of the sales staff, including Mark Tudor, Rob, Shilpa, Christy Short, and Menfai To. They reported being shown the best deals, receiving thorough explanations of the vehicles, and being treated with respect and courtesy.
Negative Experiences
On the other hand, some customers reported poor service, including being misled about sat nav updates, experiencing long wait times, and being ignored by the parts department. One customer had a particularly bad experience with a used car purchase, citing numerous faults and a poor warranty company.
