Find Your Dream Car Today!
WJ King is a trusted, family-run business that has been leading the way in car sales for over 60 years. We are one of the fastest-growing car dealer groups covering South East London and Kent, with a team of experts who are dedicated to providing exceptional customer service and outstanding value for money.
Our Services
At WJ King, we offer a wide range of services to cater to all your motoring needs. From new and used car sales to vehicle repairs, servicing, and MOTs, we've got you covered. Our award-winning group also provides accident and body repairs, as well as the sale of parts and accessories. Whether you're looking for a new set of wheels or need to get your current vehicle serviced, we've got the expertise and resources to help.
Our Values
At WJ King, we pride ourselves on our commitment to excellence, customer satisfaction, and community involvement. We're dedicated to building long-term relationships with our customers, and we strive to provide a personalized experience that meets your unique needs and preferences. Our team of experts is always happy to offer advice, guidance, and support every step of the way.
Our History
With over 60 years of experience in the industry, WJ King has established itself as a trusted and reputable name in the automotive sector. Our family-run business has grown from humble beginnings to become one of the largest and most respected car dealer groups in South East London and Kent. Throughout our journey, we've remained committed to our core values of excellence, customer satisfaction, and community involvement.
Our Mission
Our mission at WJ King is to provide exceptional customer service, outstanding value for money, and unparalleled expertise in the automotive industry. We strive to build long-term relationships with our customers, and we're dedicated to helping you find the right vehicle that meets your unique needs and preferences. Whether you're looking for a new car, a used car, or simply need to get your current vehicle serviced, we're here to help.
Get in Touch
If you have any questions, need advice, or want more information, please don't hesitate to contact us. You can reach us online or pop into one of our friendly WJ King showrooms. We look forward to serving you!
Overall Experience
The reviews highlight both positive and negative experiences at WJ King Rochester. While some customers had an excellent experience with the dealership, others were disappointed with the service.
Positive Aspects
- Friendly and helpful staff, including Kieran, Melissa, Matthew, Michael, Luke, Simon, Tony, Vanessa, and Louise
- Efficient and polite communication from the sales team
- Great customer service and support from the manager and parts team
- Impressive showroom layout and design
- Staff going above and beyond to ensure customer satisfaction
Negative Aspects
- Poor communication and lack of updates from the sales team
- Delays and unreliable delivery dates for new cars
- Laissez-faire attitude and unrealistic expectations from the sales team
- Misdiagnosis and unnecessary repairs for existing cars
- Disappointing experience with the service department
