Your one-stop-shop for all your car needs
A Family Run Business with Over 20 Years of Experience
MJ Motors is a family-run business based in Tunstall, Stoke-on-Trent, with over 20 years of experience in the automotive industry. We pride ourselves on offering an outstanding customer service experience and a wide selection of quality used cars and vans.
Our Passion: Finding You the Perfect Vehicle
At MJ Motors, we understand that buying a car is a significant decision. Our dedicated team works closely with each customer to understand their needs, aspirations, and budgets. We offer a comprehensive selection of vehicles to meet diverse requirements, including:
- Petrol and Diesel Cars: A diverse range of cars at competitive prices, catering to different tastes and lifestyles.
- Vans: A selection of reliable and practical vans, perfect for commercial or personal use.
Tailored Financial Solutions
We believe financing should be accessible and straightforward. Our partnerships with leading lenders enable us to offer competitive finance options tailored to your individual needs. We aim to make the financing process simple and manageable, with clear explanations and competitive rates.
Quality you can Trust
All our vehicles undergo a thorough inspection and undergo necessary repairs before being offered for sale. We also offer:
- A comprehensive warranty on all vehicles.
- Transparent pricing with no hidden fees.
- A dedicated customer service team to answer your questions and address your concerns.
Our Values
- Integrity: We uphold the highest ethical standards and transparency in all our transactions.
- Customer Focus: We are committed to providing an exceptional customer experience through personalized attention and exceptional service.
- Quality: We offer vehicles that meet our rigorous standards for quality and reliability.
- Value: We strive to offer competitive prices and transparent financing options.
Contact Us Today
If you are looking for a reliable and trustworthy used car or van, get in touch with MJ Motors today! We are confident that we can find the perfect vehicle for you at a competitive price.
MJ Motors: Mixed Reviews and Experiences
The reviews for MJ Motors range from extremely positive to highly negative, highlighting concerns about the quality of their vehicles and customer service.
Quality of Vehicles
Many reviewers have reported issues with the condition and reliability of the cars they purchased from MJ Motors. Ashley Challinor and Jordionie's reviews highlight problems with the vehicles they bought, including ongoing issues with electrical windows, stuttering engines, and coolant leaks. In contrast, some reviewers have reported no major issues with their cars, such as Joe McGonagle, Joshua Freeman, and Sam Eyre.
Customer Service
The customer service at MJ Motors has been a major area of concern for many reviewers. Ashley Challinor and Jordionie report being fobbed off and threatened by the garage when trying to get issues resolved, while Reece reports difficulty in getting in touch with the dealership to report an issue. On the other hand, many reviewers have reported excellent customer service, highlighting the helpfulness and professionalism of staff like Mark and Clive.
Additional Issues
Some reviewers have reported additional issues, such as the warranty being rendered useless due to the garage's unwillingness to diagnose and fix problems, as reported by Jordionie.
Conclusion
Overall, the reviews for MJ Motors are mixed, with some reviewers experiencing excellent service and no major issues with their vehicles, while others have reported numerous problems and poor customer service.
