Your Partner in Mercedes-Benz Solutions
Celebrating 40 Years of Excellence in Aftersales Solutions
Warranty Administration Services Ltd has been a trusted partner for leading franchised motor dealers since 1984, providing market-leading self-funded warranty solutions. With over four decades of experience, we understand the intricate needs of today's automotive industry and are dedicated to exceeding expectations.
Our Expertise
At Warranty Administration Services, we offer a comprehensive range of services to optimize your aftersales performance and ensure customer satisfaction. Our services include:
**Self-Funded Warranty Solutions
- Full control over your warranty fund
- 100% expired profit return policy
- Transparent claims handling and decision-making
- Bespoke aftercare tailored to your business needs
**Additional Services
- Service Plan Management
- MOT Management
- Recovery Solutions
- Comprehensive Reporting and Analytics
- Dedicated Customer Support Team
Our Values
Integrity, partnership, accountability, excellence, simplicity, and passion are the core values that underpin our philosophy. These values guide us in everything we do, ensuring:
- Integrity: We operate with transparency and fairness, always upholding the highest ethical standards.
- Partnership: We work in close collaboration with our clients, tailoring our solutions to their unique needs and goals.
- Accountability: We take ownership of our responsibilities, proactively addressing client concerns and delivering solutions.
- Excellence: We strive for continuous improvement, delivering exceptional customer service and innovative solutions.
- Simplicity: We adhere to straightforward processes and clear communication, ensuring clarity and ease of doing business.
- Passion: We are driven by a genuine desire to empower our clients and make a positive impact on their businesses.
Crystal Clear Warranty Reviews
Impressive Customer Service
Many of the reviewers have had positive experiences with Crystal Clear Warranty, praising their excellent customer service. Connor Walsh from Gen Assist, in particular, has been commended for his fast and direct response to resolving issues. The team at Warranty Administration Services has also been praised for their prompt and efficient communication, with some reviewers noting that they have always been available to offer support when needed.
Positive Reviews
The majority of the reviews have been overwhelmingly positive, with many reviewers recommending the company to others. Reviewers have praised the company's commitment to providing excellent customer service, with some noting that they have always been grateful for the help they have received.
Negative Reviews
One reviewer, Andrea Valle, had a terrible experience with Crystal Clear Warranty. They reported that their queries were ignored for over a month, and when they did finally respond, they refused to cover the repair due to a failure to contact them before seeking authorization. Another reviewer, Steven Smallman, reported that their claims were rejected twice due to the conditions of the warranty not being met.
