Rent with confidence, drive with comfort, and arrive with a smile!
At City Self Drive, we're proud to be the most established vehicle hire specialists in Leicestershire. As a local family business, we operate a compact team of friendly professionals and take pride in our down-to-earth approach. Our wealth of experience in the industry and huge fleet of vehicles allow us to create tailor-made packages to suit just about any requirement - no matter how large, small or complex it may be!
Our Story
Established in 1962, we've become well-known for our friendly team, dependable service, and highly competitive rates. We take huge pride in our flexible and professional vehicle hire service, designed to have you comfortably on the road in no time at all, no matter what your journey. With a range of customisation options and a whole host of additional services available, we go the extra mile to ensure your journey is 100% tailored to your unique requirements.
Our Mission
We aim to provide the local community with a down-to-earth, dependable, and high-quality vehicle rental service, at an honest and affordable price. That's the way it has always been, and we don't see that changing any time soon. Did you know? We are now running hybrid vehicles, and have even gone paperless within our office. It's our way of reducing our carbon footprint and doing our bit for the environment. Just give us a call to find out more about our mission to become a greener car rental company.
Our Services
We offer a wide range of services to cater to all your vehicle rental needs. From car hire to van hire, minibus hire, and school transport, we've got you covered. We also provide additional services such as man and van, MOT, and car servicing. Our fleet of vehicles includes economy cars, people carriers, minibuses, and commercial vehicles, ensuring that we have the perfect vehicle to suit your needs.
Why Choose Us?
We're not a huge corporation; we're a local, family-owned company that has been serving the local community for over 50 years. We're well-known in the Leicester area, and customers come back to us again and again for our exceptional level of service. We offer outstanding value for money, friendly and professional customer service, and convenient location just off the A50. With our hybrid vehicles and eco-friendly approach, you can feel good about renting from us.
General Assessment
The reviews of City Self Drive are largely positive, with most customers expressing satisfaction with the company's services, prices, and vehicle quality.
Positive Aspects
- Excellent Customer Service: Many reviewers praised the friendly, helpful, and understanding staff, with some even mentioning specific instances of excellent customer care.
- Good Value for Money: Several reviewers complimented the company's competitive prices and value for money, with some mentioning that they were happy to have found a reliable and affordable option.
- Clean and Well-Maintained Vehicles: Several reviewers commented on the cleanliness and quality of the vehicles, with some even mentioning that they were pleased to have received a new van.
Negative Aspects
- Dishonest Quoting: One reviewer expressed disappointment and frustration with the company's quoting process, citing a discrepancy between the initial quote and the final price.
- Parking Issues: Another reviewer mentioned that the company's vans were often parked on streets where residents needed to park, causing inconvenience and potential safety hazards.
