Townsend Garage is a well-established family-run business that has been trading since 1972. We have an excellent reputation for quality service, and repeat business makes up a lot of our work. Our services include car sales, vehicle repair and service, MOT's, aircon re-gas and service, and the all-important finishing touches including entertainment system installation, alloy wheel repair, bodywork, and much more.
Our Values
When dealing with us at Townsend Garage, you will always find us genuine and honest, and ready to give you 'service with a smile'. We always cost a job before commencement, so customers always know in advance what to expect and what the cost will be. We like to think of our customers as friends, and you can rely on Townsend to do what is needed when it's needed.
Our Services
Our MOT services are available both on appointment and while you wait. We have a comfortable waiting room with good visibility of your vehicle. At Townsend Garage, we pride ourselves on carrying out a fair MOT test, and offer a free re-test if required. On top of that, we offer a complete repair service if your vehicle should fail MOT. We are not tied to any parts supplier, and we only use high-quality parts to ensure your vehicle is repaired to the highest standard.
Our servicing and repairs department is equipped with the latest diagnostic tools and equipment, and our team of fully trained technicians are dedicated to providing you with the best possible service. We offer a flexible and convenient service, and our prices are highly competitive.
In addition to our MOT and servicing department, we also have a wide range of used cars for sale, each individually selected and prepared to the highest standard. Most of our used cars are one-owner vehicles with a full service history, and we offer a comprehensive warranty with every purchase.
Our Finishing Touches
At Townsend Garage, we understand that having your vehicle repaired or serviced can be a stressful experience. That's why we offer a range of finishing touches to make the experience as smooth as possible. From entertainment system installation to bodywork and alloy wheel repair, we have a team of skilled technicians who can help you get your vehicle looking and feeling like new.
Air Con Re-Gas and Repair
Our air con re-gas and repair service is designed to get your vehicle's air conditioning system running smoothly and efficiently. Our team of highly trained technicians use only the highest-quality equipment and materials to ensure that your vehicle's air conditioning system is repaired to the highest standard.
Overall Quality of Service
Townsend Garage has received numerous positive reviews from satisfied customers, praising their excellent service, competitive pricing, and trustworthy staff. Many reviewers have expressed their gratitude for the garage's prompt and reliable work, often crediting individual staff members, such as Jonathan, for going above and beyond to ensure customer satisfaction.
Positive Experience
Customers have appreciated the garage's helpful and accommodating attitude, with several reviewers noting that the staff were friendly, knowledgeable, and professional. Many have praised the garage's ability to complete work quickly, with some even reporting same-day turnaround times. The garage's competitive pricing has also been a point of praise, with several reviewers noting that they felt they received good value for the services rendered.
Concerns and Complaints
One reviewer, Jack, expressed disappointment with the garage's pricing, feeling that they were overcharged for a set of brake pads. Additionally, Jack felt that the garage may have taken advantage of his perceived lack of knowledge about cars.
Favourite Features
Several reviewers highlighted the garage's reliability, punctuality, and friendly staff as their favourite features. Many praised Jonathan and his team for their excellent workmanship, helpfulness, and overall professionalism.
Concerns Addressed
Townsend Garage appears to have a reputation for addressing concerns and complaints in a timely and satisfactory manner. Several reviewers praised the garage for following up with customers to ensure they were satisfied with the work completed, and for being willing to provide updates or explanations as needed.
