Drive Away with Confidence
At Seymour Horwell, we are a long-established family business that has been synonymous with Volvo for over 60 years. We are proud to be the first and longest-established Volvo Dealer in the UK, dating back to 1958. Today, we are an Independent Volvo Specialist and Independent Audi Service specialist, located in Newton Abbot, South Devon. Our commitment to excellence and customer satisfaction has earned us a reputation as one of the most trusted and respected used car dealerships in the region.
Our Services
We offer a wide range of services to ensure that our customers receive the best possible experience when buying or servicing their vehicle. Our services include:
- Used Car Sales: We stock a wide selection of quality pre-owned cars from prestige brands, including Audi, BMW, Mercedes, Porsche, VW, 4x4's, MPV's, and of course, Volvo.
- Vehicle Sourcing: If we don't have the vehicle you're looking for in stock, we can use our extensive network of suppliers and contacts to find it for you.
- Service & MOT Testing: We offer a comprehensive servicing and MOT testing facility for Volvo and Audi vehicles, ensuring that your vehicle is running smoothly and safely.
- Finance Specialists: We offer a range of finance options, tailored to your individual needs and budget.
- Parts & Accessories: We stock a wide range of genuine Volvo and Audi parts and accessories, ensuring that your vehicle is maintained to the highest standards.
Why Choose Seymour Horwell?
At Seymour Horwell, we pride ourselves on our excellent customer service, extensive knowledge, and commitment to excellence. We understand that buying a used car can be a daunting experience, which is why we strive to make the process as smooth and stress-free as possible. Our experienced team will guide you every step of the way, ensuring that you find the perfect vehicle to suit your needs and budget.
Customer Service
The reviews highlight the exceptional customer service provided by the garage, with staff going above and beyond to ensure customer satisfaction. Ashley and Jason are praised for their professionalism and friendliness, while Pete the After Sales Manager is commended for his excellent communication and ease of resolving warranty issues.
Positive Experiences
Several reviewers have had positive experiences with the garage, praising the fast and friendly service, with issues resolved quickly and efficiently. The garage is commended for its cleanliness and attention to detail, with one reviewer stating that it is "no other garage like it!"
Negative Experiences
However, one reviewer had a negative experience with the garage, citing a series of problems with their purchased car, including a faulty tyre pressure warning light, remote key issues, and coolant level warnings. Despite multiple returns to the garage, the issues were not fully resolved, and the reviewer was disappointed with the owner's reluctance to provide a full refund.
Staff
The reviews highlight the importance of staff in providing excellent customer service. Clive is praised for his pleasant and non-pushy approach, while Ashley and Jason are commended for their professionalism and friendliness. However, the owner of the garage is criticized for his lack of interest in customer care and reputation.
