Drive Away with Confidence
At Swans Motor Group, we pride ourselves on being one of the leading used car dealerships in Norwich, Norfolk. Our team of experts is dedicated to providing an exceptional car buying experience, ensuring that our customers drive away in their dream vehicle with a smile on their face.
Our Services
We offer a wide range of services to cater to all your car needs. Our extensive stocklist features a vast selection of used cars from top manufacturers, including Abarth, Audi, BMW, Citroen, Dacia, Fiat, Ford, Honda, Hyundai, Kia, Land Rover, Mazda, Mercedes-Benz, Mini, Nissan, Peugeot, Renault, Skoda, Toyota, Vauxhall, Volkswagen, and Volvo. Our team of experts will guide you through our extensive collection, helping you find the perfect vehicle that suits your lifestyle and budget.
In addition to our used car sales, we also offer part exchange programs, car finance options, and a comprehensive range of after-sales services, including car servicing, MOT testing, and repairs. Our state-of-the-art workshop is equipped with the latest technology, ensuring that your vehicle receives the best possible care.
Our Commitment
At Swans Motor Group, we are committed to providing a hassle-free car buying experience. Our team of experts is dedicated to delivering exceptional customer service, ensuring that our customers receive the best possible care from start to finish. We strive to build long-term relationships with our customers, providing them with a personalized service that exceeds their expectations.
Our Values
At Swans Motor Group, we operate on a set of core values that drive our business. We believe in:
- Providing exceptional customer service
- Offering a wide range of high-quality used cars
- Providing competitive pricing and flexible finance options
- Building long-term relationships with our customers
- Providing a hassle-free car buying experience
Get in Touch
If you're looking for a used car dealership in Norwich, Norfolk, look no further than Swans Motor Group. Browse our extensive stocklist, get in touch with our team, or visit us today to experience the Swans Motor Group difference.
Exceptional Customer Service
The majority of reviews for Swans Motor Group are glowing, with praise for the excellent customer service provided by their staff. Several reviewers have highlighted the helpfulness, professionalism, and friendliness of the sales team, including Daniel, Charlie, and other unnamed staff members. The service provided by the group is described as "fantastic", "exceptional", and "first-class", with many reviewers mentioning that the staff went above and beyond to ensure their needs were met.
Vehicle Quality and Reliability
The quality and reliability of the vehicles sold by Swans Motor Group are also praised in many of the reviews. Several reviewers have mentioned the excellent condition of their new cars, with one reviewer stating that they couldn't find fault with their new Kia Picanto. Another reviewer was impressed with the way the group sorted out any issues with their car, including an MOT, cam belt, and water pump replacement.
Negative Review
Unfortunately, one reviewer had a poor experience at Swans Motor Group. Shelby Hornby gave the group a 1-star review, citing a range of issues with the Mercedes A-class they purchased, including a horrible smell, knocking noises, and rattling accelerator. The reviewer felt that the group was unhelpful and difficult to deal with, and is currently fighting to return the car due to issues with the vehicle's condition and reliability.
