Building Relationships that Last a Lifetime
At Bells Motor Group, we're proud to be one of the most trusted and respected dealerships in the region. With over 56 years of experience in the automotive industry, we've built a reputation for excellence in customer service, sales, and aftersales care.
Our History
Since our humble beginnings, we've grown to become one of the largest and most respected dealerships in the region. Our commitment to providing exceptional customer service, paired with our expertise in Volvo and Kia vehicles, has earned us a loyal customer base that continues to grow year after year.
Our Services
At Bells Motor Group, we offer a wide range of services to cater to all your automotive needs. Whether you're looking to purchase a new or used Volvo or Kia vehicle, our knowledgeable and friendly sales team will guide you through the process to find the perfect car for you. We also offer a comprehensive range of aftersales services, including servicing, MOT testing, and repairs, using only genuine Volvo and Kia parts. Our technicians are fully trained to work on the respective models, ensuring your vehicle receives the care it deserves.
Our Values
At Bells Motor Group, we're committed to upholding the highest standards of customer service, integrity, and professionalism. We believe in building long-term relationships with our customers, and we're dedicated to providing a personalized experience that exceeds your expectations.
Our Locations
We have two convenient locations in Northampton and Bedford, making it easy for you to visit us and experience our exceptional service firsthand. Our state-of-the-art facilities are equipped with the latest technology and staffed by a team of experts who are passionate about delivering the best possible experience.
Why Choose Us?
At Bells Motor Group, we pride ourselves on our family-run business values, which sets us apart from larger dealerships. We're committed to providing a personalized experience, tailored to your individual needs and preferences. Our dedicated team is here to help you every step of the way, from finding your perfect car to maintaining it for years to come.
Dealership Experience
The dealership experience was praised by several reviewers, with many mentioning the professionalism and efficiency of the staff, particularly Callum. One reviewer mentioned that it was the best experience they had with a dealership, and another praised the swift handling of paperwork and finance arrangements.
Staff Performance
Callum was consistently mentioned as a standout staff member, with reviewers praising his knowledge, enthusiasm, and willingness to help. He was described as professional, attentive, and efficient, and was said to have made the car buying experience pleasant and easy.
Facilities and Services
The facilities at the dealership were also praised, with one reviewer mentioning that the showroom was bright, clean, and modern. Another reviewer appreciated the free drinks machine, toilets, desks, and free internet available while they worked from the dealership.
Negative Experience
However, one reviewer had a negative experience with the service manager, who was seen as inflexible and unsympathetic. The reviewer was unable to come to an agreement on payment terms and had to request the removal of a service to reduce the bill, which was seen as unreasonable.
