Experience excellence in pre-owned car sales at MK Car Sales.
At MK Car Sales, we pride ourselves on our extensive expertise in the motor trade, with over 20 years of experience in managing main franchised dealerships. We leverage our vast network to meticulously source high-quality used cars from reputable main dealerships. Our commitment to excellence ensures that every car undergoes rigorous preparation to meet the highest standards before it reaches our showroom floor.
Our Values
At MK Car Sales, we value transparency, honesty, and customer satisfaction above all else. We believe that every used car buyer deserves a seamless and enjoyable purchasing experience. We only showcase cars that meet our stringent criteria, instilling confidence in every purchase. Our team is dedicated to providing exceptional service and ensuring that our customers drive away in their new set of wheels with a smile on their face.
Our Services
We offer a wide range of quality used cars at trade prices, ensuring that our customers receive the best value for their money. Our online showroom features our latest selection of quality used cars, updated daily to guarantee that the listings are always current. With our extensive network and rigorous preparation process, you can trust that every car is thoroughly checked and verified before it hits our showroom floor.
Our Process
Our comprehensive 20-point vehicle inspection checks ensure that every car meets our high standards. We meticulously check the vehicle's history using the industry-leading HPi service to verify its integrity, ensuring that it has not been stolen, written off, or encumbered with outstanding finance.
Finance Options
At MK Car Sales, we understand that financing a car can be a daunting task. That's why we work closely with a number of carefully selected credit providers to offer finance options to our customers. We ensure that our customers receive the best possible deal, with transparent rates and flexible repayment terms.
Contact Us
Whether you have any inquiries regarding our available cars or would like to visit us in person, we invite you to get in touch with us via phone on 01908 415420 or mobile on 07803 069489. Our showroom is conveniently located in Wavendon, just a few minutes away from Milton Keynes, Luton, Flitwick, and Bedford. We're open Monday to Friday from 9:30 am to 6:00 pm, Saturday from 9:30 am to 5:00 pm, and Sunday from 10:00 am to 4:00 pm.
Complaints Procedure
At MK Car Sales, we take complaints seriously and are committed to resolving any issues promptly and fairly. If you have a complaint, please contact us in writing, providing your name and contact number. We will acknowledge your complaint within 5 working days and ensure that it is investigated and resolved within 8 weeks. If you are not satisfied with our response, you can escalate your complaint to the Financial Ombudsman.
Privacy Policy
At MK Car Sales, we respect your privacy and take data protection seriously. We use cookies to ensure that you receive the best possible browsing experience on our website and to improve the relevance of our communications with you. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on our website.
Positive Experiences
MK Car Sales have received numerous positive reviews from satisfied customers. The common thread among these reviews is the excellent service provided by the team, particularly Mark and Jim. Customers praise the friendly and helpful nature of the staff, who go above and beyond to assist with any issues that may arise. Additionally, the dealership is commended for providing well-maintained vehicles, with some customers reporting that they had no issues after purchasing their cars.
The reviews highlight the dealership's commitment to customer service, with many customers commenting on the hassle-free experience they had when purchasing their vehicles. One customer even mentioned that Mark left them to view a car on their own, giving them the space to make an informed decision.
Negative Experiences
However, there are also some negative reviews that highlight potential concerns. One customer, Camilo Moraes, reported a range of issues with their car, including a faulty starter motor and oil leak. They were forced to pay for repairs, which they claim were not fully completed. Another customer, Sheena Kaur, had a similar experience, with their car developing engine problems just months after purchase.
Camilo Moraes also criticized the dealership for not accommodating his needs, requiring him to travel to Milton Keynes to have issues resolved. This lack of flexibility may have caused additional stress and inconvenience for the customer.