Your Partner in Leisure and Adventure
At The Van Factory, we are a team of passionate individuals dedicated to providing our customers with an exceptional leisure and adventure experience. Our story began with a simple vision: to create a unique and innovative way to explore the great outdoors while providing a comprehensive and eco-friendly solution. We believe in the importance of sustainability, and that's why we incorporated a 240V Pure Sine Wave off-grid package in all our camper van conversions. This cutting-edge technology enables our customers to enjoy off-grid living while still having access to essential electrical appliances.
Our Services
As a leading leisure vehicle specialist, we offer a wide range of services designed to cater to your unique needs. Our showroom is stocked with a selection of new and pre-registered vans, used vans, day vans, and camper conversions. Our team of experts is dedicated to providing a personalized experience, ensuring that you find the perfect vehicle for your next adventure.
Our Mission
At The Van Factory, we're committed to delivering exceptional customer service, innovative products, and a unique experience that meets the evolving needs of our customers. We believe that the outdoors should be accessible to everyone, and our products and services are designed to make that possible.
What Sets Us Apart
We pride ourselves on our high-quality products, exceptional customer service, and sustainable solutions. Our camper van conversions are designed to provide a comfortable and functional space for passengers, while our off-grid package ensures that you can enjoy the great outdoors without compromising on your electrical needs.
Expertise
Our team of experts has years of experience in the leisure vehicle industry, and we're dedicated to providing personalized guidance and support every step of the way. From financing to maintenance, we're here to help you every step of the way.
Sustainability
At The Van Factory, we're committed to sustainability and environmentally responsible practices. Our off-grid package is just the beginning, and we're constantly exploring new ways to reduce our carbon footprint while ensuring our customers have an exceptional experience.
Get in Touch
If you're looking for a unique and exciting way to explore the outdoors, we're here to help. Contact us today to learn more about our products and services, or visit us at one of our locations.
Exceptional Service and Products
The reviews for Coupes and Convertibles are overwhelmingly positive, with all customers praising the excellent service and high-quality products. The family-run business has built a reputation for being trustworthy, knowledgeable, and customer-focused. The owners, Nikki and Julian, have received glowing reviews for their attention to detail, openness, and willingness to help customers make informed purchasing decisions.
Attention to Detail and Customization
Many customers have praised the attention to detail given to their vans, from initial consultations to post-purchase support. The business has a reputation for being flexible and accommodating, working closely with customers to ensure their needs are met. Several customers have mentioned the high level of customization options available, including Julian's ability to understand their requirements and provide personalized solutions.
Excellent After-Sales Service
The reviews highlight the excellent after-sales service provided by Coupes and Convertibles. Several customers have praised the team's quick response to issues, including a faulty fridge and a turbo problem. The business has demonstrated a commitment to customer satisfaction, going above and beyond to resolve problems and ensure customer happiness.
Personalized Approach
The customers who have purchased vans from Coupes and Convertibles have praised the personalized approach taken by the owners. They have received high levels of support and guidance throughout the purchasing process, including recommendation for insurance companies and additional products.
High-Quality Vehicles
The vans themselves have been praised for their high quality, with several customers commenting on the attention to detail in the conversion process. The business has a reputation for offering a range of high-quality vehicles, including Audi A5 and VW Campervans.