Your Partner in Mercedes-Benz Solutions
John Griffiths Ltd is a family-run business that has been closely connected with Mercedes-Benz for over 40 years. We are proud to be one of the longest-running and most respected independent Mercedes-Benz specialists in the UK. With a rich history dating back to the third generation, our commitment to excellence and customer satisfaction is unwavering.
Our Expertise
Our team of experts has extensive knowledge and experience in the world of Mercedes-Benz, ensuring that we can provide the highest level of service and support to our customers. We take pride in our reputation for using only genuine Mercedes-Benz parts and carrying out servicing and repairs to exacting Main Dealer standards.
Our Services
We offer a wide range of services to ensure that your Mercedes-Benz stays in excellent condition. Our expert technicians have the latest diagnostic equipment and tools to identify and resolve any issues quickly and efficiently. Our services include:
- MOT & Service Packages
- Diagnostics and Repairs
- Air Conditioning Service
- Pre-MOT Checks
- Wheel Alignment
- Alloy Wheel Refurbishment
- Insurance Repairs
- General Bodywork and On-Site Dent Repairs
- Updating Digital Service Books (DSB)
Genuine Parts and Warranty
When you choose John Griffiths Ltd for your Mercedes-Benz servicing needs, you can be confident that you are receiving the best possible care for your vehicle. Our technicians only use genuine Mercedes-Benz parts, ensuring that your warranty remains intact. All our work is carried out in accordance with Mercedes-Benz servicing schedules and is backed by a comprehensive warranty.
Showroom and Test Drive
Our showroom in Reading stocks a wide range of quality used cars, ready for viewing and test driving. Our expert team is always on hand to answer any questions and help you find the perfect vehicle to suit your needs. We offer a comprehensive range of services and extras, ensuring that you can buy your used car with confidence and peace of mind.
Get in Touch
To discuss your Mercedes-Benz servicing needs or to arrange a test drive, please do not hesitate to contact us. We look forward to welcoming you to John Griffiths Ltd.
Customer Service
The majority of customers have praised John Griffiths Ltd for their exceptional customer service. Many have mentioned the personal and friendly approach of the staff, with some even naming specific employees such as Amy, Andy, and Jamie who have provided excellent service.
Work Quality and Professionalism
Customers have consistently praised the high-quality work and professionalism of John Griffiths Ltd. Many have mentioned that the work is done to a very high standard, and some have even compared it favorably to main dealerships.
Trust and Reliability
Many customers have expressed their trust and confidence in John Griffiths Ltd, with some stating that they would not take their cars anywhere else. Some have even recommended the garage to family and friends.
Competitive Pricing
Several customers have mentioned that the prices at John Griffiths Ltd are fair and reasonable, with some even stating that they are lower than expected for the work carried out.
Negative Experiences
However, a minority of customers have had negative experiences at John Griffiths Ltd. One customer reported being ignored by the receptionist and not being helped with their urgent issue. Another customer advised against using the garage, suggesting that they are not a proper Mercedes specialist.
