Delivering Excellence in Customer Service for Over 70 Years
Welcome to J T Lord, your premier destination for all things Ford. As a family-owned and operated dealership, we have been committed to delivering exceptional customer service for over 70 years. Our dedication to excellence is unparalleled, and we strive to provide a unique car-buying experience that sets us apart from the rest.
Our Story
J T Lord is a trading name of J T Lord & Son Ltd., a business that has been in the same family ownership since the early 1950s. With a rich history and a strong foundation, we have evolved into a leading Ford specialist, offering a wide range of quality vehicles at affordable prices. Our commitment to excellence has earned us the Ford franchise in 2002, and we have continued to grow and invest in our showroom, workshop, and staff training.
Our Services
At J T Lord, we offer a comprehensive range of services designed to cater to all your automotive needs. Our aftersales department, managed by Paul Christopher and senior service advisor Patrick Sheehan, boasts over 50 years of combined experience in the motor trade. Our team of factory-trained technicians is equipped to service and repair all makes of cars and light vans, ensuring that your vehicle receives the highest level of care.
We also stock a wide range of genuine Ford parts and accessories, with non-stock items usually sourced within 24 hours. As a subscriber to the Motor Industry Code of Practice, we are committed to transparency and fairness in all our dealings, giving you peace of mind when purchasing a vehicle or using our services.
Why Choose Us
At J T Lord, we pride ourselves on our unique blend of family-owned values and major manufacturer support. We offer a personal touch, tailored to your individual needs, combined with the reassurance that comes with knowing you have the backing of a major brand. Our commitment to excellence in customer service has earned us a loyal customer base, and we look forward to welcoming you to our family.
Get in Touch
If you have any questions or would like to discuss your automotive needs, please don't hesitate to contact us. You can reach us by phone on 01529 302 518 or through our online enquiry form. We look forward to hearing from you and serving you with the excellence you deserve.
Staff and Customer Service
The staff at Sleaford Ford are consistently praised for their friendly and efficient service. Many reviewers have commented on the staff's politeness, courteousness, and helpfulness. The staff are described as "very friendly", "polite", and "helpful".
Overall Experience
The overall experience of customers at Sleaford Ford is overwhelmingly positive. Many reviewers have expressed their satisfaction with the service, MOT, and pricing. The garage is described as having an "old time personal feel" and being "very proffesional".
Pricing and Value
Reviewers have commented on the competitive pricing of Sleaford Ford, with one reviewer stating that they are "more than competitive on fuel for such a small place". Another reviewer mentioned that the cost of the service and MOT was "as quoted" and that they were "very happy with the overall experience".
Location and Convenience
The location of Sleaford Ford is convenient for many customers, with one reviewer mentioning that it is in an "ideal location". The garage's ability to fit in customers at short notice is also a plus, with one reviewer having their car fixed on the same day.
Limitations
Some reviewers have mentioned limitations of the garage, such as not offering pickup or drop-off services due to its small size. Additionally, one reviewer mentioned that the garage is "a little limited" in terms of the items they stock.
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