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Your partner in finding your perfect car, hassle-free

At Swale Car Shop, we are a leading used car and finance specialist located in Sittingbourne, Kent. Our goal is to provide our customers with a wide range of quality used cars, each inspected and prepared to the highest standards, ensuring your peace of mind. Our state-of-the-art showroom is conveniently located on St Michaels Road, close to Sittingbourne train station, and has customer parking available, making it easy for you to visit us.

We believe that everyone deserves the opportunity to own a car, regardless of their financial background. That's why we have developed a bespoke finance solution tailored to your individual needs. Our team of experts will work closely with you to find the perfect car at a price that fits your budget. With a wide range of makes and models available, we are confident that we can find the right car for you.

At Swale Car Shop, we take great pride in our commitment to customer service and satisfaction. Our team is dedicated to ensuring that every customer has a positive experience with us. We understand that purchasing a used car can be a daunting task, which is why we aim to make the process as smooth and stress-free as possible.

Our Services

At Swale Car Shop, we offer a range of services designed to make your car-buying experience as seamless as possible. These services include:

  • A wide range of quality used cars from popular makes and models
  • A comprehensive finance solution tailored to your individual needs
  • Part exchange available, ensuring that you can upgrade to a new vehicle
  • Online valuation tool for your current vehicle
  • Friendly and knowledgeable sales team available to answer any questions you may have
  • Conveniently located showroom with customer parking available

Our Expertise

At Swale Car Shop, we are dedicated to providing our customers with the highest level of service and expertise. Our team of experts has many years of experience in the automotive industry, ensuring that you can trust us to find the right car for you.

Finance Options

At Swale Car Shop, we understand that financing a car can be a daunting task. That's why we are dedicated to making the process as smooth and stress-free as possible. Our team of experts will work closely with you to find a finance solution that suits your individual needs.

Why Choose Swale Car Shop?

At Swale Car Shop, we believe that every customer deserves a positive experience. That's why we are committed to providing the highest level of service, expertise, and commitment to our customers. Our goal is to make your car-buying experience as seamless and stress-free as possible.

Get in Touch

If you are interested in learning more about our range of used cars, finance options, or would like to schedule a test drive, please do not hesitate to contact us. Our friendly and knowledgeable team is always happy to answer any questions you may have.

Reviews
Positive: Despite the negative reviews, there are some positive comments praising the helpful and friendly service provided by Adrian, the manager, as well as the simplicity and ease of the buying process.
Negative: The major concerns raised by reviewers include the poor quality of the cars sold, issues with communication, and a lack of transparency and trust in the dealership.

Quality of Service

The reviews for Swale Car Shop are mixed, with some customers expressing extreme dissatisfaction with their purchases and experiences, while others had positive interactions. The most common complaints include issues with the quality of the cars sold, poor customer service, and lengthy delays in addressing problems.

Communication and Trust

Several reviewers mentioned issues with communication, citing long waits for responses to emails and phone calls, and in some cases, feeling disconnected and untrusting. This lack of transparency and follow-through has led to a perception of dishonesty and a sense of being taken advantage of.

Car Quality and Reliability

The reviews highlight concerns about the condition and reliability of the vehicles sold, with multiple customers reporting issues with the cars they purchased. Some reported problems with parts not being supplied or used, while others discovered significant issues with the cars' mechanical condition, including engine and transmission problems.

Pricing and Warranty

The reviews also touch on the pricing and warranty of the vehicles sold, with some customers feeling overcharged and others disappointed with the length and scope of the warranty.

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