Find your perfect car, at a price that's right for you
At Sandicliffe, we're proud to be one of the East Midlands' most trusted and iconic new, used car, and van dealerships. Established in 1948, our family-owned business has grown significantly over the years, with 11 dealerships across Nottingham, Loughborough, and Leicester. We're dedicated to providing exceptional customer service, and our team of professionals will take the time to find the right car for you at a competitive price.
Our Backstory
From humble beginnings as a small family-owned garage and petrol station in Nottingham, we've grown to represent some of the most prestigious automotive brands, including Ford, Mazda, Nissan, MG, Maxus, Ineos-Grenadier, and Approved Used Cars. Our dedication to providing exceptional customer care has earned us numerous awards, including Best Customer Care, Best Customer Offers, Best Online Consumer Experience, Best Marketing, and Most Environmentally Aware.
Our Services
We understand that buying a car can be a daunting experience, which is why we're committed to making it as smooth and stress-free as possible. Our services include:
- New and used car sales
- Motability vehicles
- Van sales and servicing
- Car and van servicing
- MOT and servicing
- Mobile servicing
- Parts and accessories
- Car valuation and part-exchange
- Insurance and finance options
Our Partnerships
We're proud to partner with some of the most renowned automotive brands, ensuring that our customers have access to a wide range of vehicles and services. Our partnerships include Ford, Mazda, Nissan, MG, Maxus, Ineos-Grenadier, and Approved Used Cars.
What Sets Us Apart
At Sandicliffe, we believe in treating customers fairly and providing exceptional customer service. Our team is dedicated to finding the right car for you at a competitive price, and we're committed to making your car-buying experience as smooth and stress-free as possible.
Outstanding Customer Service
Several reviewers have praised the exceptional service provided by Sandicliffe Loughborough. Many have reported prompt attention, politeness, and helpfulness from staff members such as James Gilbert, Perry, Sean, and Richard Doolan. Personalized updates and welcoming attitudes have been notable features of the service experience.
Testimonials
- The team's efficiency and friendliness have earned them a loyal customer base, with several reviewers stating they would definitely return.
Ratings Distribution
The reviews span a range of ratings, from 1 to 5 stars. However, the majority (9 out of 13) receive 5-star ratings, indicating a high level of satisfaction. The remaining 4 reviewers have given 1-4 star ratings, with reasons ranging from disappointment with service length to unhelpfulness.
Overview of Poor Reviews
Three reviewers have expressed dissatisfaction with their experiences at Sandicliffe Loughborough. One reviewer experienced an 8-hour wait for a service and MOT, and was met with a lack of apology or constructive solution. Another reviewer was unable to obtain part numbers for Nissan Cabstar filters, citing the dealership's policy of not providing such information. The final poor review mentions that the sales team was honest but pressured, implying that the customer felt taken advantage of.
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