Expert Advice, Exceptional Service, and a Smile Guaranteed!
A Commitment to Excellence in Used Vehicle Sales and Aftercare
Premier Select Used Cars and Premier Isuzu is a trusted name in the automotive industry, dedicated to providing exceptional customer service and delivering outstanding value to our clients. Our team of experienced professionals has a deep understanding of the used car market and is committed to offering a seamless and enjoyable car-buying experience.
Our Expertise
Our knowledgeable sales team is adept at understanding your needs and finding the perfect vehicle to match your individual requirements. We meticulously inspect and prepare every vehicle in our inventory, ensuring it meets our highest standards. Our comprehensive aftersales services include:
- Competitive financing options to suit your budget
- Extended warranties and protection plans to give you peace of mind
- Transparent and honest communication throughout the process
- Prompt and efficient repairs and maintenance by our skilled technicians
Our Values
At Premier Select Used Cars and Premier Isuzu, we believe in:
- Creating a positive and enjoyable car-buying experience for our customers
- Building lasting relationships based on trust and transparency
- Offering exceptional customer service that exceeds expectations
- Providing value-driven solutions that meet individual needs
Our Philosophy
We understand that purchasing a car is a significant decision. That's why we take the time to understand your needs, provide clear and concise information, and offer personalized recommendations. We believe in creating a seamless and enjoyable car-buying journey that exceeds expectations.
Our Commitment
Our commitment to excellence extends beyond just selling cars. We are dedicated to building lasting relationships with our customers and providing exceptional aftersales care. Our team of professionals is always ready to assist you with any questions or concerns you may have.
Excellent Customer Service
The majority of customers have praised the exceptional service they received from the sales team, particularly Charlie M, Chris, Paul Smith, and Bassam. They were commended for their knowledge, helpfulness, and willingness to go the extra mile to ensure customer satisfaction.
Prompt and Efficient Resolution of Issues
Customers who experienced issues with their vehicles were impressed with the prompt and efficient resolutions provided by the team. For instance, Chris went out of his way to deliver a spare key to a customer who had locked their keys in the boot, saving them a significant amount of time and stress.
Knowledgeable and Friendly Sales Team
The sales team, including Charlie M, Paul Smith, and Andrew Lockett, were praised for their knowledge and friendly demeanour. They were able to answer customers' questions and provide helpful advice, making the car-buying process a pleasant experience.
Issues with Service Department
However, two customers expressed dissatisfaction with the Service Department, citing poor communication, lack of help, and inefficient resolution of issues.
Recovery and Repair Services
One customer had a positive experience with the recovery and repair services, stating that the service was excellent and highly recommended.
Be the first to review Kia Rochdale.
Write a Review
