Find your next car with confidence!
At Cesil Motors, we pride ourselves on being a reputable used car dealership in Weston Super Mare, Somerset. Our mission is to provide our customers with a hassle-free car buying experience, offering a wide range of high-quality vehicles at competitive prices. Our team is dedicated to ensuring that every customer leaves our showroom feeling satisfied and confident in their purchase.
Our Services
We understand that buying a car can be a daunting experience, which is why we strive to make the process as seamless as possible. Our services include:
- A comprehensive range of quality used cars from reputable manufacturers such as Audi, BMW, Ford, Honda, Kia, and Nissan
- Outstanding Part Exchange prices to make your next car more affordable
- Competitive finance options through our partnerships with leading finance providers
- A team of knowledgeable and friendly sales advisors who will guide you through the buying process
- A comprehensive warranty on all vehicles sold, offering you peace of mind and protection for your purchase
- A dedicated after-sales service team to ensure that your vehicle is serviced and maintained to the highest standards
Our Values
At Cesil Motors, we pride ourselves on our core values of honesty, integrity, and transparency. We believe in treating our customers with respect and fairness, and we strive to build long-term relationships with every individual who walks through our doors. We are committed to providing a professional and courteous service, and we are dedicated to making your car buying experience as enjoyable and stress-free as possible.
Our History
Cesil Motors has a long history of providing top-notch used cars to the people of Weston Super Mare and beyond. Our team of experienced sales advisors has years of combined experience in the motor industry, and we have built a reputation for excellence in the local community. We are proud of our achievements, and we look forward to continuing to provide exceptional service to our customers for many years to come.
Poor Service and Deceptive Practices
Several reviewers have reported appalling experiences with Cesil Motors, citing poor service, deceptive practices, and a lack of accountability. One reviewer was promised a car with a deposit, only to have it sold to someone else, while another was sold a car that broke down within a month of purchase. The dealer was accused of denying consumer rights to a refund and making false claims to avoid incurring a chargeback.
Issue with Vehicle Quality
Multiple reviewers have reported issues with the quality of vehicles purchased from Cesil Motors. One reviewer reported a car that broke down within a month, with evidence of a coolant leak and significant engine damage. Another reviewer reported a car that cut out at junctions shortly after purchase, only to be told they were out of warranty and would need to seek repairs elsewhere.
Lack of Customer Service and Accountability
Reviewers have reported a lack of customer service and accountability from Cesil Motors. Dealers were accused of being unresponsive, making false claims, and refusing to acknowledge consumer rights. One reviewer reported being told to "look online for a new engine" when the car's engine failed, and another was refused a refund despite evidence of the car's defects.
Positive Experiences
On the other hand, some reviewers have reported positive experiences with Cesil Motors, citing exceptional service and dedication from Simon. One reviewer praised Simon's professionalism and guidance throughout the purchasing process, while another reported a seamless and stress-free experience.
