Before You Buy, Give Wilsons a Try!
Welcome to Spencers Car Sales, a family-run business that has been a trusted retailer of nearly new and used cars in Norwich for over 18 years. Our award-winning dealership is built on a foundation of solid reputation, passion for great cars, and a commitment to providing exceptional customer service.
Our Story
Established in Rackheath, Norwich, Spencers Car Sales has grown to become a household name in the region. Our humble beginnings date back to when we first started as a small family business, driven by a passion for cars and a desire to provide exceptional customer service. Over the years, we have grown and expanded our operations, but our core values have remained the same - to provide top-notch service, build long-lasting relationships, and make car buying a hassle-free experience.
Our Services
At Spencers Car Sales, we offer a wide range of services designed to make your car buying experience seamless and enjoyable. Our services include:
- A vast selection of nearly new and used cars, vans, and commercial vehicles to choose from
- Competitive car finance plans tailored to fit your budget
- 5-star rated service centre providing routine servicing, repairs, and MOTs
- Part exchange and vehicle sourcing services
- Friendly and knowledgeable sales team ready to assist you every step of the way
Our Mission
At Spencers Car Sales, our mission is to provide an unparalleled car buying experience that exceeds our customers' expectations. We strive to build long-lasting relationships, offer exceptional customer service, and provide top-quality vehicles that meet our customers' needs. Our commitment to excellence has earned us a solid reputation in the region, and we continue to work hard to maintain our high standards.
What Our Customers Say
Don't just take our word for it! Our customers have spoken, and their glowing reviews are a testament to our dedication to providing exceptional customer service. From praising our friendly and knowledgeable sales team to commending our seamless car buying process, our customers have experienced the Spencers Car Sales difference.
Overall Experience
The overall experience of customers at Spencers car sales is extremely positive. The staff are consistently praised for their honesty, helpfulness, and professionalism.
Staff
The staff at Spencers are a standout feature of the dealership. James, Mike, Rebecca, Michael, and Peter are all mentioned by name as being friendly, helpful, and knowledgeable.
Purchase Process
The purchase process is described as stress-free, with customers appreciating the lack of pushy sales techniques and the ability to view cars at their own pace.
Communication
Communication is highlighted as a strong point, with customers praising the team for keeping them informed throughout the purchase process.
Vehicle Quality
The quality of the vehicles sold by Spencers is also praised, with customers reporting that their cars were serviced and presented well.
Customer Service
The customer service at Spencers is described as outstanding, with customers feeling confident that any issues would be handled promptly and efficiently.
